When taking great care in developing and marketing your ice cream or frozen yogurt flavors for your dessert shop, you most likely have come to learn the equally important role of packaging. At Frozen Dessert Supplies, the idea that packaging can make a substantial difference in the success of your business is nothing new. As the #1 online distributor of frozen yogurt supplies in the U.S., Frozen Dessert Supplies helps dessert shop owners all around the country get their yogurt essentials in one place, from waffle cones and eco-friendly containers to frozen yogurt mixes and color-changing spoons.
We spoke today with Chip Hixon, Sales Director at Frozen Dessert Supplies, who took the time to answer some of our questions and introduced us to a few of the company’s most popular products. We started with a quick trip back in time and learned how the company came to be.
Tell us about Frozen Dessert Supplies. How old is the company and how did it start?
In 2008, Tim Porter opened a gelato shop called “Gelato Freeze.” He had one dream: to give people, especially teenagers, the opportunity to make money and start their lives. Tragically, the financial crisis hit shortly after and he had to close his shop. Determined to find a way to help the young people in his town, he decided to turn this setback into an opportunity.
Running a gelato shop taught Tim exactly how hard it was to get supplies. From this struggle, Frozen Dessert Supplies was born.
Frozen Dessert Supplies has stayed true to our original goal, and has refined it into an official purpose: build people and deliver joy. We accomplish this goal by making buying supplies for frozen dessert shops easy. We have an easy-to-use website, free shipping, and award-winning customer service. We strive everyday to build both our customers and our employees.
What is your role in the company, and what are your daily responsibilities? Can you describe a day in your life?
I am the Sales Manager at Frozen Dessert Supplies. As for my daily routine, I get up every day at 6 am to play disc golf or go fishing. After that, I go home to spend time with my wife and two kids. At 9:30, I come into the office and check in on the team. I spend 11-3 in meetings, coordinating with other departments and keeping things running smoothly. After that, I spend time with the sales team, answering emails and making calls, all to make sure customers are happy. At 5 pm, I head home to spend time with my family.
What is your most popular product right now and why? What are you famous for?
In the ice cream and frozen dessert industry, cow print is a big deal. We have customers asking for cow print cups nearly every day!
We don’t just have regular ice cream cups with cow print, we have cow print to-go containers. These are definitely something to check out when you have a chance. They’re just as durable as regular to-go cups with a fun cow print!
Are there any new hot products we need to know about?
Our high-quality, long-lasting paper straws come in hundreds of design and colors, and most are accompanied by matching cups.
Our customizable ice cream cups are ready to wear your colors and logo, and do the advertising for you.
We are deeply interested in offering eco-friendly and sustainable solutions to our customers, from compostable containers to biodegradable to-go bags. Our wooden gelato spoons are crafted from pure birch wood, with no coating, so that the taste of your dessert is not altered in any way.
Our waffle cone flavorings range from fruit ones to espresso. They add flavor and color to your desserts, and allow your customers to easily identify the taste of each waffle cone.
Colored ice cream cones
Do you have a minimum purchase requirement for your customers?
With no minimum order quantity, we serve everyone from small shops to big chains. We have products for everyone who loves good-quality cups, spoons and more!
What is the best way for someone starting a new business to contact your company ?
If you are thinking to open a new business or are in the process of rebranding and remodeling your existing business, contact us to get a free consultation from Mindful Design Consulting. Click HERE to price your project design.
Also, take a look at “Branding By Interior” e-book, the only book written on this subject at this time. It brings insight on how you can turn your business into a market-dominating competitor by using human cognitive responses.